3. Terms of Service

Last updated: October 20, 2026

These Terms of Service govern access to and use of the Vonelia online store.

By using our website or purchasing from us, customers agree to these Terms and our applicable store policies.

Eligibility

By using this website, customers represent that they have reached the applicable age of majority or otherwise have legal authorization to make purchases.

Product Information

We make reasonable efforts to accurately display product:

• Descriptions
• Photographs
• Colors
• Sizes
• Specifications
• Pricing

Minor differences may occur because of manufacturing variations, lighting, photography, screen settings, or product revisions.

Prices and Promotions

Prices and promotional offers may change without prior notice.

We reserve the right to correct errors involving prices, discounts, product descriptions, or other website information.

Orders

Submitting an order does not guarantee acceptance.

Vonelia may reasonably refuse or cancel orders involving:

• Suspected fraud
• Unauthorized transactions
• Product unavailability
• Pricing or listing errors
• Abuse of promotions
• Violations of these Terms

If payment has already been collected for an order we cancel, the applicable amount will be refunded.

Customer Information

Customers are responsible for providing accurate:

• Name
• Email address
• Billing information
• Shipping address
• Product selections

Customers should carefully review their information before completing checkout.

Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy.

Estimated delivery dates are not guaranteed unless expressly stated otherwise.

Returns and Refunds

Returns, replacements, and refunds are governed by our Return and Refund Policy and applicable consumer protection laws.

Intellectual Property

Unless otherwise stated, Vonelia's branding, text, graphics, photographs, designs, and website materials are owned by or licensed to Vonelia.

Unauthorized reproduction, distribution, modification, or commercial exploitation is prohibited to the extent permitted by law.

Prohibited Uses

Customers may not use our website to:

• Commit unlawful acts
• Facilitate fraud
• Transmit malware
• Interfere with website security
• Violate intellectual property rights
• Collect information unlawfully
• Impersonate another person
• Disrupt operation of our services

Third-Party Services

Our store may rely on third-party providers for payments, fulfillment, shipping, analytics, advertising, and other services.

Those services may operate under their own terms and privacy policies.

Limitation of Liability

To the fullest extent permitted by applicable law, Vonelia will not be liable for indirect, incidental, special, or consequential losses arising from use of our website or products.

Nothing in these Terms limits rights or liabilities that cannot legally be excluded.

Changes to These Terms

We may update these Terms when our services, business practices, or applicable requirements change.

Contact

Vonelia
Email: vonelia@use.startmail.com